Privacy Policy for Freesia Florist
Last Updated: [August 2024]
At Freesia Florist, we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website, make purchases, or interact with our services.
Information We Collect
We collect the following information when you use our services:
- Personal Information: Name, address, phone number, email address, and payment information when you place an order.
- Order Information: Details about the products you purchase, delivery dates, and delivery addresses.
- Contact Information: If you contact us via email, phone, or through our online forms, we collect the information you provide.
How We Use Your Information
We use your personal information for:
- Order Processing: To manage, process, and deliver your orders.
- Communication: To send order confirmations, and updates on your order status, and to respond to your inquiries or concerns.
- Service Improvement: To analyze data to improve our website and services, and to personalize your experience.
- Marketing: To inform you about promotions, special offers, and new products, if you have consented to receive such communications.
How We Protect Your Information
We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes using security technologies such as encryption for sensitive information transmitted through our website.
Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with third parties in the following situations:
- Service Providers: To process payments, ship orders, and provide other services related to our operations.
- Legal Requirements: If required by law to comply with legal processes, or to protect our rights, our safety, or the safety of others.
Your Rights
You have the right to:
- Access Your Information: Request a copy of the personal information we hold about you.
- Correct Information: Request correction of any inaccurate or incomplete information.
- Delete Information: Request the deletion of your personal information, subject to certain legal exceptions.
- Object to Processing: Object to the processing of your personal information in certain circumstances.
Cookies and Similar Technologies
We use cookies and similar technologies to enhance your experience on our website. Cookies help us analyze site usage, personalize content, and provide relevant advertisements.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on our website with the updated date. We encourage you to review this policy regularly to stay informed about our privacy practices.
Contact Us
For any questions about this Privacy Policy or to exercise your rights, please contact us at:
Freesia Florist
Email: Info@freesiaflorist.com