Acceptance of Terms: By accessing and using the Freesia Florist online shop, you agree to comply with and be bound by the following terms and conditions. If you do not agree with any part of these terms, please refrain from using our website.

Ordering and Payment: a. Orders are subject to availability. In the event that a selected product is unavailable, Freesia Florist reserves the right to provide a suitable substitute of equal or greater value. b. Prices are listed in the currency specified and are inclusive of applicable taxes. Payment must be made in full at the time of order placement through the available payment methods on our secure platform.

1. Delivery: a. Delivery times are estimated and may vary based on factors such as location and seasonal demand. b. Freesia Florist is not liable for any delays in delivery due to circumstances beyond our control, such as natural disasters, adverse weather conditions, or unforeseen events.

2. Cancellation and Refunds: a. Orders may be canceled within a specified time frame before the scheduled delivery date. Refunds will be processed according to our refund policy. b. Refunds will not be provided for cancellations made after the specified time frame or for orders that have already been dispatched.

3. Product Quality and Satisfaction: a. We strive to provide high-quality floral arrangements. If you are dissatisfied with your order, please contact us within a reasonable time frame, and we will work to address your concerns.

4. Intellectual Property: a. All content on the Freesia Florist website, including but not limited to images, text, and logos, is the intellectual property of Freesia Florist and may not be used without our express written consent.

5. Privacy Policy: a. Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and safeguard your personal information.

6. User Conduct: a. Users are prohibited from engaging in any unlawful or disruptive activities on the website, including but not limited to hacking, unauthorized access, or any behavior that may interfere with the proper functioning of the site.

7. Modification of Terms: a. Freesia Florist reserves the right to modify these terms and conditions at any time. Users are responsible for reviewing the terms periodically, and continued use of the website constitutes acceptance of any changes.

8. Governing Law: a. These terms and conditions are governed by and construed in accordance with the laws of Quebec. Any disputes arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in Quebec.

By using the Freesia Florist online shop, you acknowledge that you have read, understood, and agreed to these terms and conditions. If you have any questions or concerns, please contact us at

info@freesiaflorist.com